Privacy policy

Privacy Policy (Vault RNG)

Effective Date: June 21, 2026

Vault RNG operates a retail store and Shopify-powered online store, including in-person sales and events. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

Information you provide:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Customer support messages
  • Event registrations

Information collected automatically:

  • IP address
  • Device and browser information
  • Cookies and tracking data
  • Website usage activity (pages viewed, clicks, time spent)
  • Approximate location (based on IP address)

Payment information:

Payments are processed securely through third-party providers. We do not store full credit card details.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage in-store and online transactions
  • Send order updates and receipts
  • Improve our website and store experience
  • Prevent fraud and unauthorized activity
  • Conduct business analytics
  • Send marketing communications (when permitted)

3. Marketing & Advertising

With your consent (where required), we may use your information for:

  • Email marketing
  • SMS marketing (if opted in)
  • Retargeting ads on platforms such as Google, Meta (Facebook/Instagram), and TikTok
  • Promotions and product updates

You may opt out of marketing at any time using unsubscribe links or by contacting us directly.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate our store and improve your experience.

Types of cookies used:

  • Strictly Necessary Cookies – Required for store functionality
  • Analytics Cookies – Help us understand store traffic and performance
  • Marketing Cookies – Used for advertising and retargeting

You can disable cookies through your browser settings, but some features may not function properly.

5. Do Not Sell or Share My Personal Information (California Rights)

If you are a California resident, you have the right to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising.

We may share limited data with advertising partners (such as Google or Meta) through cookies and tracking technologies.

To exercise your rights, contact us at:

vaultrng@gmail.com

We also honor Global Privacy Control (GPC) signals where required by law.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request deletion of your data
  • Request correction of inaccurate information
  • Opt out of data sharing or targeted advertising
  • Receive details about data we collect and use
  • Not be discriminated against for exercising privacy rights

To submit a request, contact us using the information below.

7. How We Share Information

We do not sell personal information in the traditional sense. We may share data with trusted service providers to operate our business, including:

  • Shopify (e-commerce platform)
  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)
  • Shipping carriers (USPS, UPS, FedEx)
  • Email and SMS marketing services
  • Analytics providers (such as Google Analytics)
  • Fraud prevention tools

We may also disclose information if required by law or to protect our legal rights.

8. International Data Transfers

Our store is hosted on Shopify. Your information may be stored and processed in the United States or other countries where Shopify and its partners operate.

9. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

After this period, data is securely deleted or anonymized.

10. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

11. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

12. Third-Party Services

We use third-party services such as Shopify and payment processors. These services have their own privacy policies governing how they handle your information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions or want to exercise your privacy rights, contact us:

Vault RNG
Email: vaultrng@gmail.com
Business 241 West Pacheco Blvd., Suite E, Los Banos, Ca 93635